Serve
The whole restaurant, on one system.
(01) Fulfill
Serve brings a restaurant operating system, a food marketplace and a delivery network together. Every order from every channel lands in one place and goes straight to the kitchen, and agents help with stock, purchasing, scheduling, pricing and customer support.
(02) The question
“How does every order get cooked and delivered on time?”
(03) Principles
- 01
Every order in one place
POS, kiosk, QR menu, phone and delivery apps all feed one order system and one kitchen display.
- 02
Front to back
Tables, menus, kitchen, stock, suppliers, staff and loyalty in one operating system.
- 03
Your own delivery
Dispatch, routing and live tracking with a courier app, with zones and pricing you control.
- 04
Agents in the kitchen
Agents watch stock, plan purchasing and shifts, adjust prices and answer customers, within the limits you set.
(04) Capabilities
Restaurant apps
- POS and handheld POS
- Waiter app
- Kiosk
- Kitchen display
- Back office and manager app
- Customer and courier apps
Operations
- Orders, tables and reservations
- Menus and modifiers
- Inventory, procurement and suppliers
- Staff and shifts
- Loyalty and campaigns
- Analytics and accounting integration
Marketplace
- Restaurant discovery and search
- Menus, cart and checkout
- Live order tracking
- Group, scheduled and corporate orders
- Reviews, favorites and reorder
Delivery network
- Courier onboarding and availability
- Dispatch and assignment
- Route optimization and batching
- Live tracking and ETA
- Proof of delivery
- Delivery zones, pricing and earnings
(05) Agent-native
Restaurant agents run the routine work. Customer agents can order for people: “something high in protein, under budget, here in 30 minutes.”
- Inventory and procurement agents
- Kitchen and scheduling agents
- Pricing and campaign agents
- Finance agent
- Customer support agent
- Orders placed by customers' agents
(06) At a glance
- For
- Restaurants, chains, couriers and diners
- Channels
- POS, kiosk, QR menu, phone, apps and delivery platforms
- Kitchen
- One kitchen display for every channel
- Status
- Planned
(07) Works with
(08) Questions
What is suiss Serve?
A restaurant platform that combines an operating system for the restaurant, a food marketplace and a delivery network, with agents that help run the business.
Does Serve work with delivery apps?
Orders from delivery platforms, the POS, kiosks, QR menus and phone calls all land in one order system and one kitchen display.
Is Serve available?
Serve is planned.